FAQs
What is Neleti Club Card?
Neleti Club is a loyalty platform that allows members to unlock rewards and experiences. Split across four tiers, members are rewarded the more they spend.
Is Neleti Club Card free?
Yes, it is completely free! All you need to do is to create an account.
I already have a Neleti account, do I need to make a Neleti Club Card account?
Neleti accounts and Neleti Club Card accounts are the same - if you have a Neleti account, you're already a Neleti Club Card member.
How does the referral process exactly work?
1. Share your discount referral link with your friend.
2. Your friend clicks the referral link and enters their email address into the referral box.
3. Your friends receives a 10% discount code to use at checkout*.
4. Once your friend has successfully completed their first purchase you will be rewarded with a 550 neleti.com points.
*No minimum spend applies
Can I use discount codes and my Neleti Club Card points?
You won't be able to use your Neleti Club Card points together with the discount codes, only one code can be used per order.
How do I participate?
In order to join the program, just click “Create a store account”. Once you have done it, you are welcome to participate in all actions we have prepared for you to earn points.
How can I earn points?
You can earn points by completing actions listed in rewards tab. Just click on “Rewards” tab to see the list of activities available for you to take part.
How can I spend my points?
It’s very simple and straightforward. Just click on “Rewards” tab and you will see the list of all discounts you can redeem your points for. So you can greatly boost your savings.
How long until I get the points after a review, purchase or follow?
You will have your Neleti Club Card to be credited IMEDIATELY after making a purchase, review or follow.
Do my points expire?
Your points will expire in 12 months.
Can I use my Neleti Club Card points during a sale?
All discount codes are disabled during a sale.